Shipping

If you have never ordered from us before, we understand that you may have some questions about our shipping times and costs. Don't worry, we are happy to answer the most frequently asked questions for you. Read on for more information about our shipping options and delivery times.

Delivery and Shipping: Your Questions Answered

Do I have to pay shipping costs?

We ask for a small fee for the shipping of your package. This varies depending on the country and shipping method. Returns are free for shipments within Europe.

The Netherlands
Standard delivery: €4.95
Evening delivery: €5.95
Same Day Delivery: €8.95

Belgium
Standard delivery: €4.95
Evening delivery: €6.95

Germany
Standard delivery: €5.95

Other countries:
For shipping to other countries, please visit our international Shipments. page to view the rates and delivery times for your country.

What is the delivery time?

Shipping to the Netherlands
We offer three options for shipping your order within the Netherlands:

Standard delivery: ordered before 22:00, delivered tomorrow (Monday-Friday)
Evening delivery*: ordered before 22:00, delivered tomorrow evening (Monday-Friday)
Same Day Delivery*: ordered before 10:30, delivered tonight (Monday-Friday)
Your package will be delivered by DHL.

Please note: this option is not available for the Wadden Islands.

Shipping to Belgium
We offer two options for shipping your order within Belgium:

Standard delivery: ordered before 22:00, shipped today (Monday-Friday)
Evening delivery: ordered before 22:00, shipped today (Monday-Friday)

The delivery time for Belgium is 1-2 working days. No deliveries are made in Belgium on Saturdays.

Your package will be delivered by DHL or bpost.

Shipping to Germany
The delivery time for Germany is 1-2 working days. Deliveries are also made on Saturdays.

Your package will be delivered by DHL.

Other countries:
For shipping to other countries, please visit our international shipments. page to view the rates and delivery times for your country.

Holidays and peak periods
Around holidays and peak periods, delivery may take a little longer.

Do you offer international delivery?

Yes, we deliver internationally! The shipping costs and delivery times vary per country. An overview of all countries, rates and delivery times can be found under the heading international shipments.

Can I choose a pick-up point?

At this moment, it is generally not possible to select a DHL pick-up point directly during the checkout process. However, in some cases, it may be possible to adjust your delivery to a DHL ServicePoint, delivery to your neighbors, or delivery to a location near your home via the track and trace link provided by DHL. Please note that this option may not be available in all cases and in all countries.

Can I change the delivery address if the order has already been placed?

Unfortunately, this is not possible in most cases. We place great importance on fast delivery, which is why we immediately start processing orders. As a result, it is not usually possible to make changes once an order has been placed.

Zone 1

Netherlands, Belgium, Germany

Netherlands: €4,95 (1 working day) 

Belgium: €4,95 (1-2 working days) 

Germany: €5,95 (1-3 working days) 

Zone 2

Austria, Czech Republic, Denmark, France, Luxemburg, Poland

Shipping costs: €9,95

Delivery time: 2-4 working days

Track and trace: Yes.

Zone 3

Croatia, Hungary, Italy, Portugal, Spain, Sweden, United Kingdom

Shipping costs: €13,95

Delivery time: 2-5 working days

Track and trace: Yes. 

Zone 4

Estonia, Latvia, Lithuania, Romania, Ireland, Slovakia, Slovenia, Switzerland, Greece

Shipping costs: €17,95

Delivery time: 2-6 working days

Track and trace: Yes. 

Zone 5

Andorra, Liechtenstein, Monaco, North Macedonia, Norway, Turkey

Shipping costs: €29,95

Delivery time: 2-6 working days

Track and trace: Yes. 

Rest of the world

Rest of world

Shipping costs: €34,95

Delivery time: 4-10 working days

Track and trace: Yes. 

  • Standard Delivery

    Our standard delivery is the most popular option and the perfect choice if you don't need your package urgently. Order before 22:00 and receive your package as early as tomorrow! (Monday - Friday). The cost for this option is €4.95.

  • Evening Delivery

    Do you prefer to receive your package in the evening? Choose evening delivery. Order before 10:30 and receive your package the same evening! (Monday - Friday). This option costs €5.95.

  • Same Day Delivery

    Do you need your order urgently? Choose our fastest delivery option. Order before 10:30 and receive your package the same evening! (Monday - Friday). You can use this fast delivery option for €8.95. *Not available for the Wadden Islands.

  • Standard Delivery

    Our standard delivery ensures that your order is shipped the same day if you order before 22:00 (Monday - Friday). The delivery time is 1 to 2 working days and the cost is €4.95.

  • Evening Delivery

    Would you like to receive your package in the evening? Choose evening delivery. Order before 22:00 and your package will be shipped the same day (Monday - Friday). The delivery time is 1 to 2 working days and the cost for this option is €5.95.

  • Standard Delivery

    Our standard delivery ensures that your order is shipped the same day if you order before 22:00 (Monday - Friday). The delivery time is 1 to 3 working days and the cost is €5.95. We will ship your package via DHL and also deliver on Saturdays.

More questions?

Don't forget that we are always here for you if you have any questions. If you would like to view more frequently asked questions, you can click on the button below to go to our FAQ page. If your question is not listed, please do not hesitate to contact us. Our customer service is always ready to assist you and help you further.

View all common questions