Trustpilot

New & Popular

Trustpilot

Customer service

Do you have a question, comment or complaint? We would love to help you! Please send an e-mail to info@casuallads.com

Frequently asked questions

Is shipping free?

Yes! We offer free shipping for orders over €100 to the Netherlands, Belgium, and Germany. For other countries, a small shipping fee applies.

View all shipping costs and delivery times per country on this page.

Can I return the order free of charge?

Yes, in Europe you can return within 60 days completely free of charge via www.casuallads.com/returns.

What is the delivery time?

Ordered on business days before 10:00 PM, shipped the same day. For precise delivery times per country, shipping and delivery costs, please refer to this page.

Which payment methods can I use?

We currently offer the following payment methods: Ideal (NL), Bancontact (BE), Credit card, Riverty, Sofort and Paypal.